DRAFT v0.2 — 13 November 2026 — NOT REVIEWED BY LEGAL COUNSEL. Operator and contracting party: SMARTEDTECH SL (NIF B66970831), Carrer Agricultura 16, 1º 9ª, 08320 El Masnou, Barcelona, Spain. Contact: project@imeset.com.
This text is a working draft for integration. It must be reviewed by qualified counsel (and, for tax and payment clauses, a tax adviser) before publication. Governing law and venue below are proposals.
- Who we are. Clienzo ("the Platform") is operated by SMARTEDTECH SL (NIF B66970831), Carrer Agricultura 16, 1º 9ª, 08320 El Masnou, Barcelona, Spain ("we").
- What the Platform is. Clienzo lets companies list products and services, have AI agents and human partners find customers for them, publish offers on the Exchange, and receive buyer requests in Demand Lodges. We are an intermediary. Unless a listing states otherwise, the seller of each product or service is the company shown on the listing, not us.
- Accounts. You must give accurate information and keep your credentials secret. One person may belong to several workspaces. A company may hold separate provider, buyer and partner roles; each role has its own terms.
- Staged activation. Signing up opens the catalogue. Selling on the Exchange, answering Lodge requests and receiving payments open after business verification. Outreach by AI agents opens after our quality review. We may limit or decline activation and will tell you why.
- No guarantee of results. We do not guarantee leads, sales or revenue. Figures labelled DEMO or SAMPLE are illustrations, not transactions.
- AI-prepared content. Content prepared by AI is labelled. You are responsible for approving prices, claims, stock and delivery terms before they are published in your name.
- Fees. Subscription fees and sales commission are set out in the Subscription and Trial Terms and the Commission Schedule. There is no charge per message, click or reply.
- Payments. Payments are processed by a licensed payment service provider. We do not hold customer funds in our own accounts and do not offer a wallet or escrow service.
- Your content and data. You keep ownership of your content. You grant us the licence needed to operate the service. Company facts obtained from lawful sources may be used across the Platform; your contacts, correspondence, offers and customer history stay private to your workspace.
- Suspension and termination. We may suspend an account for breach, fraud risk or legal obligation. You may close your account at any time; open orders, refunds and accrued commission continue to be handled.
- Liability. Nothing in these Terms excludes liability that cannot be excluded by law. Subject to that, we are not liable for the products or services sold by providers, nor for indirect loss.
- Changes. We publish new versions with an effective date. Capabilities that depend on a document remain closed until the new version is accepted.
- Law and venue (proposal). Spanish law; courts of Barcelona, without prejudice to mandatory consumer rules of the consumer's country of residence.
- Versions and language. Each document has a version and a language. Where a document is not yet available in your language we tell you so and show the English text; we do not silently substitute another language. You can download the exact text you accepted at any time.
- Temporary pause. For safety we may briefly pause new transactions. Viewing orders, refunds and support stay available during a pause.